In my previous post I spoke about how to assess vendor on company background criteria, this post I will continue the discussion
- Will a proper project manager is assigned to ensure smooth running of the project?
- Does your company recommended any project management methodology to be used?
Project Status Update
- Are regular project status update provided? Will it be targeted to shareholder and sponsor?
- Are development methodology used is in accordance with your company's development methodology.
- Is the proposed methodology compatible with methodology used currently within your company?
Regular update and enhancement
- Are regular update and enhancement in the future if required?
- What are the milestones, are the proposed milestones acceptable?
- Is there a proper process/tools proposed to handle bug and other issues raised during and after QA and UAT process.
- What is the proposed turnaround time to action/resolve the queries raised by business users? are those time frame acceptable?
SLA (Service Level Agreement)
- Is the SLA proposed by the development acceptable?
In my next post I will continue talking about technology criteria.
- Is the functionality in the Requirements document included?
- If the software is extending current functionality, How will they ensure the current system functionality is retained?